FAQ

This is FAQ page. We will upload things you want to know here as it becomes applicable.

 

Q:  Where are Hammer & Needle Products Made?

A:  We make ALL our custom made goods and small runs by hand in our workshop, out in Country Victoria near Castlemaine. We occasionally bring in items and accessories for our product from elsewhere. But don't worry we will always be very clear about where everything is made in the listing. We still have all the same attention to detail with everything we make, some of our leather is imported from Italy otherwise its from here in Australia.

 

Q:  Will you make something Custom-Made or personalised?

A:  Yes! We love to make objects specific to your needs, that's the whole reason Hammer & Needle started. So email us to start a conversation about what it is we can do for you. If you just want a name monogrammed to your purchase before sending out, that's also easy, just let us know before you purchase.

 

Q:  Postage Fees?

A:  We will send anything anywhere free if you spend over $300. Not spending that much, we will still send anything you buy anywhere for from as little as $10 depending the size. Specifically this will be provided during checkout depending your address and items. You can check the shipping costs before you have to insert any payment details during check-out.

 

Q:  What Currency is the website USD or AUD?

A:  We default to AUD. But if you go right to bottom footer of any page, you can select alternative currencies.

 

IF YOU HAVE ANY OTHER QUESTIONS JUST SEND US AN EMAIL

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